Frequently Asked Questions
Everything you need to know about ORLY nail care and shipping.
Are ORLY products vegan and cruelty-free?
Yes, all ORLY nail lacquers, treatments, and care products are 100% vegan and Leaping Bunny certified cruelty-free. We do not test on animals or use animal-derived ingredients.
What makes the ORLY Breathable line different?
Our Breathable treatment + color formula features advanced oxygen technology that allows moisture and oxygen to reach the nail. It is a 1-step system that eliminates the need for a basecoat or topcoat.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your nails. If you are not satisfied with your purchase, you can return unused or gently used products within 30 days of delivery for a full refund, excluding shipping costs.
Are your nail polishes '13-Free'?
Yes, ORLY lacquers are formulated without Toluene, Formaldehyde, Dibutyl Phthalate (DBP), Formaldehyde Resin, Camphor, Ethyl Tosylamide, Xylene, Triphenyl Phosphate (TPP), MIT, Parabens, Animal-Derived Ingredients, or Gluten.
Can I use ORLY GelFX with any LED lamp?
For the best results and a proper cure, we recommend using the ORLY GelFX LED Lamp, which is specifically calibrated to the wavelengths of our professional gel formula.